1. What is WEAR?

WEAR LUXURY LTD is an online platform that specialises in luxury clothing resale on behalf of clients on a consignment basis. Individuals can buy and sell pre-owned luxury items such as designer clothing, handbags, shoes and accessories. We carefully curate and verify each item to ensure the highest quality and authenticity. We Provide a convenient and trusted marketplace for luxury fashion clients to find unique and high quality items at a fraction of their original prices.


2. How does the consignment process work?

When you consign an item with WEAR LUXURY LTD you typically send us images of your item for sale, if it’s something we are confident we can sell, we agree a sales price and handle the entire sales process on your behalf. We authenticate, photograph, and list the items on our website off enter them in a pop up event . Once the item sells. You receive a percentage of the sales price as your earnings. For buyers, it is a great opportunity to shop for high-quality fashion resale pieces at competitive prices.


3. How do you ensure the authenticity of the items?

We have a rigorous authentication process in place. We seek experts who are knowledgeable about luxury brands and can verify the authenticity of each item before it is listed for sale. We also use Entrupy so some product verifications. These processes ensure that buyers can shop with confidence, knowing that they are purchasing genuine luxury products.


4. What condition are the items in?

We accept items that are in excellent or gently used condition. We thoroughly inspect each item to ensure that it meets our quality standards. Any notable wear or flaws are disclosed in the item description, allowing buyers to make informed decisions.


5. How are the prices determined?

The prices of our items are determined based on several factors, including the brand, condition, rarity, and current market value of the item. We aim to offer fair and competitive prices that reflect the item's worth in the secondhand market.


6. What happens if an item doesn't sell?

If an item doesn't sell within a specified period, we may offer options such as reducing the price, relisting the item, or returning it to the consignor. Please review the terms and conditions before consigning your items.


7. How long does it take for an item to sell?

The time it takes for an item to sell can vary depending on factors such as brand popularity, item condition, and market demand. While some items may sell quickly, others may take longer. We typically provide estimated timeframes to our sellers, but it's important to remember that individual results may vary. For more details please refer to our seller terms and conditions help page.


8. What are the benefits of shopping with WEAR LUXURY LTD?

WEAR LUXURY LTD is a luxury resale online consignment store which allows you to access a wide selection of luxury items at discounted prices. We give you the opportunity to own authentic designer pieces that may be difficult to find elsewhere. Additionally, we promotes sustainability by giving pre-owned items a second life.


9. What payment and shipping options are available?

We offer various payment options, including credit cards, PayPal, Shop and other secure payment gateways. As for shipping, we typically provide shipping options with tracking to ensure that your purchase arrives safely and on time. We use a variety of couriers including, DPD, UPS, Parcel Force, Royal Mail, Global Priority and Evri.


10. Can I return or exchange items purchased online?

All items purchased from WEAR LUXURY LTD (excluding swimwear, lingerie, customised, sale items and some rare, limited edition pieces) can be returned, unworn and unused, within 7 days. Your item(s) must be returned in the same condition in which it was received and with the Wear product label attached. For full details on our returns policy please refer to the Refund Policy help page. 


11. How can I stay updated with WEAR LUXURY LTD?

To stay updated with WEAR LUXURY LTD make sure to subscribe to our mailing list, follow us on instagram @wear_ltd, and regularly visit our website www.wearluxury.co.uk We will provide all the necessary information and updates to ensure you don't miss out on any exciting deals.


12. How often will you add new stock?

We will regularly add new stock online. We recommend shopping early to secure your desired items before they sell out. We will be filming instagram reels, stories and instagram lives when new stock arrives. Please follow @wear_ltd to stay updated.


13. Do you send items internationally?

Yes, WEAR LUXURY LTD is accessible to customers worldwide. However, please note that shipping options and fees may vary depending on your location. Make sure to check our shipping information for international orders.


14. How does consignment work?

Consignment is a partnership between the client and WEAR LUXURY LTD.

Clients provide us with their luxury items, and we handle the entire selling process. Once the item is sold, the client receives a percentage of the sale price as agreed upon in the consignment agreement.


15. How do I consign my items with WEAR LUXURY LTD?

Consigning your luxury clothing items with us is simple. Simply email us at info@wearluxury.co.uk providing details about the items you wish to consign. Our team will review the information and get back to you with further instructions on how to proceed.


16. What if I have additional questions or need assistance?

If you have any additional questions or need assistance, our customer support team is here to help. Feel free to reach out to us via email info@wearluxury.co.uk or WhatsApp +44 7822 014631 and we'll be happy to assist you.